How To Check Airtel Call History: 4 Different Methods (Step By Step)

Check Airtel Call History: In this article, you will get to know how to check call history in your airtel prepaid and postpaid numbers.

If you are an Airtel consumer and looking for how to check call history then you are at the right place. In this article, you will get to know about detailed information on how to check Airtel call history.

Bharti Airtel Limited commonly known as Airtel is a multinational telecom service in India. It operates in 18 different countries rather than India. It is India’s fastest-leading telecom provider which has over 400 million users in India only. One of the best features of Airtel is that they provide a detailed list of calls made in the past for both postpaid and prepaid services, which will allow the users to keep a track of their past calls.

Airtel Call History

Airtel is one of the telecom service providers who provides their customers to keep track of their call history with time, date, and duration of the call. If you want to know about your past 5 months’ call history or just want to check if you have missed one of them then use this best service of Airtel from which you will get complete details about your incoming and outgoing calls with date, time, and duration of the call. Stay with us and read the full detailed article to know more.

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Different Methods To Check Airtel Call History?

According to the Telecom Regulatory Authority Of India(TRAI), telecom operators should keep records of all transactions and activities like outgoing calls, incoming calls, recharge, data logs, SMS, etc. for both prepaid and postpaid services for six months. After this, the records will be moved to tapes.

So it is very important to know or to keep a track record on your previous call to know with whom you have connected in the last few months or days. You can check it from your phone’s call log also but this is not an ideal solution.

Here are 4 different methods to check Airtel call history.

1. USSD Codes
2. Online Method
3. Airtel App
4. Contact Customer Care

Checking Airtel Call History by USSD Code

Checking your call history by using USSD code is the oldest and best way to check call history. Basically, USSD codes are numbers through which you will get complete details about call history, Airtel balance, and numbers for both prepaid and postpaid users just by dialing the number.

Follow these steps to check your call history

Airtel Call History for prepaid numbers-

• Go to the SMS section and click on create a new message. Type EPREBILL<space>MONTH NAME<space>YOUR EMAIL ID and send the SMS to 121. Suppose you want to know a complete call history of February month, then you have to write EPREBILL FEBRUARY youremail@gmail.com to 121.
• You will get a revert message from the same number with a password. Don’t share the password with anyone.
• Open your email that you have shared. You will get an email from them which contains all the records of your Airtel prepaid number.
• Open your PDF and download it.
• Once you have downloaded the PDF it will ask for a password to open, give the password which you have received in the message.
• Now you have the access to see all the call records of the past 6 months.

Airtel Call History for Postpaid number

If you have a postpaid Airtel number then you don’t have to email them.

 Just simply follow these steps-

• Text EPREBILL<space>MONTH NAME to 121. Suppose for the month of February you will write EPREBILL FEBRUARY to 121.
• Airtel will send you a confirmation message, and after that you can check your Airtel number call details.

Some special USSD Codes through which you can track balance, sim number, special offers, and much more. Just simply open your dial pad on your phone and run this code.

• *123#– Airtel balance and validity check.
• *121#, *282#, *121*9#– Airtel sim number check.
• *121*1#– Special offer of Airtel.
• *121*2#– Airtel data balance.
• *121*3#– Airtel recharge with coupon code.
• *141#– Airtel asks for Talk time service and Airtel calls back on the SMS service.

Checking Airtel Details Online

If the above-mentioned procedure is not working for you then you can go on with this method. This method is simple, fast, and reliable and the best part is that it it valid for both prepaid and postpaid users. Through this method, you can easily check past 6 months call records and all-time call records too.

Here are some of the simple steps to follow-

• Open your phone’s browser or any browser from any device you are using and visit the official portal of Airtel which is www.airtel.in.
• Click on log in and enter your mobile number and password or OTP. OTP for first-time users.
• After then the dashboard will open, click on the account section.
• On the next, you will see a prepaid section under your profile, click on it.
• It will display all the packs, services, transactions, and device done in this account.
• Click on transactions, it will ask you to make a recharge to view your call history.
• Recharge the amount they are asking to pay and your call history will be immediately shared on your screen.

Steps to check Airtel Call Details from Airtel App

If you are facing any problem with the online method, or the above two mentioned methods are not working for you. Then you can continue to check your call details just by going through Airtel’s official application. You just have to download the Airtel app and all you have to do is to follow some steps to get the results.

Here are some steps to follow to check Airtel call details-

• Download the official Airtel Thanks app from Google Play Store. This app is available both in android and in IOS. If you are an IOS user then check this out at Apple App Store.
• Open the Airtel Thanks App and select your preferred language.
• After then complete the sign-in process.
• Click on My Airtel, and then on Transaction History.
• You will be redirected to a page where all of the transactions and recharges will be displayed.
• Then click on the modify option, and select the month to know the call history of that specific month.

How to get Airtel Call Details via Airtel Customer Care Team?

If you find it difficult to follow the above-mentioned steps, or if you are facing any problems, then you can directly contact with the Airtel’s Customer Care Team just by dialing 121. Follow their instructions to get your call history.

Important points to remember

• If your number is recharged with an unlimited plan, then sorry you can’t get access to your call history.
• You cannot get the call details of the running month.

Frequently Asked Questions: